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What's the Difference Between Traditional & Conversational IVR? | #voicebot vs IVR #voicebot #conversational IVR

What's the Difference Between Traditional & Conversational IVR?

What's the Difference Between Traditional & Conversational IVR?

Businesses across countries are upgrading their contact centers and moving to Conversational AI Voicebots from traditional IVRs. This new shift is convenient for both businesses and customers.