A Center of Excellence (CoE) is a team of skilled knowledge workers who work with the mission to provide the best practices around a particular area of interest within an organization. It can be understood as an entity creating special interest groups for thought leadership on a particular focus area.

Center of Excellence's (CoE) purpose is to focus on finding and sharing best practices with other departments, rather than performing operational tasks. The process enables CoE to help other departments improve their performance and efficiency.